Time Matters^® Bootcamp & Power User Training FAQ

Q: I am a new user. Will this be over my head?

No. The Boot Camp is designed for users of all experience levels. The morning agenda consists of basic Time Matters use and functionality. The afternoon is somewhat more advanced but will introduce you to some of the more powerful features Time Matters has to offer.

Q: I am an experienced user. Is it still worthwhile for me to attend?

We have found that even the most experienced users who attend the Boot Camp learn something. We have even heard this from CICs in attendance! We teach advanced techniques as well as useful but relatively unknown features. There is something for everyone at the Boot Camp.

Q: What version of the program is used for the Boot Camp training? Do I need to be on the same version?

We typically use the latest version of Time Matters for our training, switching to the new version sometime in October. However, the Boot Camp is useful for users of any Time Matters or LexisNexis Total Practice Advantage. We point out which features, if any, are applicable to newer versions.

Q: Does the Boot Camp include any Billing Matters training?

Not specifically. The Boot Camp focuses on Time Matters. Where appropriate, some Billing Matters features are mentioned but it is not the focus of this Boot Camp. For Billing Matters, you will want to attend the Billing Matters Boot Camp.

Q: How is the program presented?

Time Matters Boot Camps are presented in an interactive "Presentation" format. We control a computer that is projected onto one or more screens inside the training room. Attendees are free to ask questions throughout the day and all attendees receive an extensive handout to follow along.

Q: Are laptops provided for every user?

No.

Q: Can I bring my own laptop?

Yes. You are free to bring your own laptop and follow along with your own Time Matters or Time Matters training mode data. Please note that we cannot stop the presentation to help individual laptop users.

Q: Will there be wireless Internet access for my laptop?

Maybe. IP Associates does not own the facilities at which our Boot Camps are conducted. We never know in advance whether the location has wireless Internet access.

Q: What is the deadline for registration?

There is no deadline for registration. We even accept walk-ins. However, registering by the Friday prior to the Boot Camp is very much appreciated. This ensures that we have enough handouts, refreshments, etc., on hand for everyone. If you register after the previous Friday or walk-in, we reserve the right to provide handouts to others who did register earlier before providing them to late registrants. Should this be the case, we will mail a copy of all handouts to you.

To encourage early registration we have an early bird deadline that is usually several weeks prior to the Boot Camp. If you sign up before this date, a discount applies.

Q: What time does training start?

We have a lot to cover. Registration starts at 8:00 a.m. Introductions and training start at 8:30 a.m.

Q: I cannot make it on that date - what are my options?

We offer Boot Camps all over the country. You are free to join us in any other city. You are also free to contact us via our Contact Us page. We can advise you on your other training options with IPA or a local Certified Independent Consultant. We also offer web training on advanced Time Matters features.

Q: Do you offer any advanced or follow-up training?

Yes. Use our Contact Us page to inquire about specific advanced training. We offer web training on advanced Time Matters features.

Q: What about building security, parking, etc.?

It is always a good idea to bring a picture ID with you to a Boot Camp. Many are held in downtown high-rise office buildings where security is tight. For parking information, we suggest calling the location where the Boot Camp is being held. The staff at the location can provide you with parking information, public transportation and hotel options.

Q: Are the Time Matters Boot Camps sponsored by LexisNexis?

No. The Boot Camps are presented by IP Associates, LLC. LexisNexis is kind enough to provide notice of our Boot Camps by both mail and email as well as provide fabulous training locations in many cites. However, all Boot Camp content and materials are a product of IP Associates, LLC.

Q: What is LNTPA and why should I attend the lunch session?

LNTPA stands for LexisNexis Total Practice Advantage^®. LNTPA is a new product from LexisNexis that is built on Time Matters but expands it to include links to all of the LexisNexis content you subscribe to. LexisNexis is so excited about this new offering that they will provide lunch to all Boot Camp attendees who view a demonstration of the product over the lunch hour. Yes. There is such a thing as a "free lunch."

Q: I noticed the training materials and feature packages on your website. Can I learn more about them at the Boot Camp?

Absolutely. Copies of our Time Matters User Guide are on sale at every Boot Camp and we provide order forms for all of our other products. During presentation breaks, you are free to ask us any specific questions about our feature packages, training materials and other products and services.

Q: What is your refund policy?

If you cancel your Time Matters Boot Camp reservation more than seven days prior to the event, you will receive a refund of your registration fee less $25.00. If you cancel less than seven days prior to the event, you will receive a refund of your registration fee less $75.00.